Taylor Swift is breaking her silence on the controversy surrounding the sale of her concert tickets for her upcoming Eras Tour. "It's really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse," she said in part. During a presale for the performances, some fans were able to snag their spots, but many were left empty handed after waiting in hours-long queues on Ticketmaster's site.
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